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Frequently Asked Questions

How do I register to buy on auction?
You need to come with your ID and proof of residence (not older than 3 months) & complete a registration form.  After you registered you will pay the registration fee after which you will received a bidding card with a bidding number on it as well as a catalogue

Why do we need to give an ID and proof of residence?
This is necessary to comply with the FICA Act 38 of 2001.

Why do we need to pay a registration deposit?
Registration deposit is necessary to protect our sellers and our company in a case of non-compliance.

Is the registration deposit refundable?
Yes, if you don’t buy anything, the deposit will be refunded. If you bought something the deposit will be deducted from your invoice.

Is the deposit refundable if the offer on a property auction is not accepted by the Seller?
Yes, but should the PURCHASER fail to comply with any of the terms or conditions, the deposit will not be refundable.

What does STC mean?
STC means Sale Subject to Confirmation, meaning that the seller needs to confirm the sale.

How can I pay for the items I won on auction?
Payment can be done by way of EFT, Bank Guaranteed Cheques or Credit- Debit Cards.

Are there any guarantees on items that are sold on auction?
No, all items and properties are sold voetstoots.

How will I know about all the upcoming auctions?
You can be notified by email, sms, or visit our SAIA Web.
 
CONTACT

Telephone Contact   Office +27 (0)56 515 1181
Charl +27(0)82 335 1320
Denise +27(0)82 416 7838
email   charl@cdthompson.co.za
denise@cdthompson.co.za
Physical Address   C & D Thompson Auctioneers
13 Nywerheids Avenue,
Bothaville,
Free State, 9660
Postal Address   P.O. Box 58, Bothaville,
Free State, 9660

LINKS

Link  Estate Agents Affairs Board
Link  South African Institute of Auctioneers
Link  Consumer Protection Act
Link  Financial Services Board Certificate
Link  National Credit Regulator Certificate
Link  General Rules of the Auction
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C&D Thompson Auctioneers Frequently Answered Questions

 

List of Frequently Answered Questions at C&D Thompson Auctioneers

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